Have you ever stopped to think about how Japanese gas stations might differ from your home country? If you’re driving in Japan, this guide will help you understand how they work, from choosing the right fuel to payment options.
What Are the Different Types of Gas Stations in Japan?
- Full-Service Japanese Gas Stations
Full-service gas stations in Japan offer a high level of customer care, where attendants handle everything from pumping fuel to cleaning your windshield and even checking your tire pressure or oil levels. Such stations are known for their very good service, often accompanied by friendly staff who bow and thank customers. Drivers only need to pull up, indicate their preferred fuel type which we will cover in a bit, and relax as the attendants take care of the rest.
Full-service stations are particularly popular among drivers who value convenience and a premium experience. They’re perfect for those unfamiliar with the process of refueling or anyone who prefers not to handle it themselves. It is also advantageous in Japan’s colder regions like Hokkaido, or Nagano or during rainy seasons, as you can just stay in the comfort of your car.
- Self-Service Gas Stations in Japan
Self-service gas stations are increasingly common in Japan, offering a cost-effective and efficient option for drivers. At these stations, you are expected to take charge of the entire process, including selecting the fuel type, pumping the fuel, and completing the payment.
Using a self-service station is straightforward. Begin by parking at an available pump and following the on-screen or written instructions, which are often accompanied by simple illustrations. Many self-service stations have a multilingual interface, including English, to assist foreign drivers. After selecting the desired fuel and quantity, payments can be made directly at the pump.
For foreign drivers, it’s helpful to familiarize yourself with the fuel terminology: “Regular” (レギュラー), “High-Octane” (ハイオク), and “Diesel” (軽油, Keiyu). Additionally, if unsure about the process, some stations have staff available for assistance during business hours.
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How Do You Choose the Right Fuel Type in Japan?
Regular Gasoline レギュラー
Regular gasoline, known as レギュラー (Regular) in Japan, is the most commonly used fuel type for passenger vehicles. It is suitable for cars with standard engines designed for everyday driving and delivers balanced performance and efficiency. Regular gasoline is widely available at all gas stations in Japan, making it the go-to choice for most drivers. It is often the most economical option, both in terms of cost per liter and compatibility with the majority of rental and personal cars such as Kei cars. As of December 2, 2024, the average retail price is approximately 175.4 JPY per liter.
High-Octane Gasoline ハイオク
High-octane gasoline, labeled ハイオク (Haioku) in Japan, is a premium fuel designed for high-performance vehicles and engines that require superior combustion efficiency. It is particularly beneficial for sports cars and luxury vehicles, offering enhanced engine performance and fuel economy when used in compatible cars. High-octane fuel has a higher resistance to knocking, which can improve the longevity of engines with advanced timing systems. Drivers should consult their vehicle’s manual to confirm whether high-octane gasoline is recommended to maximize engine performance. As of December 2, 2024, the average retail price is around 186.2 JPY per liter.
Diesel Fuel (軽油, Keiyu)
Diesel fuel, called 軽油 (Keiyu) in Japan, powers vehicles with diesel engines, such as commercial trucks, buses, and some SUVs. While not as common for passenger vehicles, diesel offers advantages in terms of fuel efficiency and lower costs per liter compared to gasoline. Diesel-powered cars are especially popular for long-distance travel or heavy-duty applications. Most gas stations in Japan provide dedicated pumps for diesel, clearly marked to avoid confusion with gasoline. As of December 2, 2024, the average retail price is approximately 154.6 JPY per liter.
Kerosene
Kerosene, known as 灯油 (Touyu) in Japan, is not used as a vehicle fuel but is widely purchased for heating appliances, particularly in colder regions like Hokkaido or Nagano espacially during winter. Many gas stations have separate pumps or vending machines for kerosene. Drivers typically bring their own containers, such as jerry cans, for storage. Kerosene is priced affordably and readily available. When purchasing kerosene, always make sure your container is tightly sealed and stored in a cool, safe place away from direct sunlight. As of December 2, 2024, the average retail price is about 117.2 JPY per liter.
Please note that fuel prices in Japan can fluctuate due to factors such as global oil market dynamics, seasonal demand, and currency exchange rates.
What Are the Top 5 Gas Station Brands in Japan?
ENEOS
ENEOS is Japan’s largest and most recognizable gas station brand, with an extensive network of over 12,000 stations across the country. ENEOS offers a wide range of services, including fuel, car maintenance, tire checks, and oil changes. The brand also emphasizes environmental initiatives, providing EV charging stations and promoting low-emission fuels. ENEOS stations are conveniently located in both big cities and rural areas.
apollostation (Idemitsu Kosan)
apollo-station, operated by Idemitsu Kosan, is a major player in Japan’s energy market and one of the most trusted gas station brands. This rebranded network combines modern design with modern technology, providing a relatively seemless refueling experience. Many apollo-stations feature self-service pumps, as well as retail shops and car maintenance services. Apollo-station continues to expand its offerings with EV charging points around Japan.
Cosmo Oil
Cosmo Oil, often branded as “cosmo,” is a well-established name in Japan’s energy industry. The company operates thousands of stations nationwide, they are known locally for car wash services and clean facilities, which are a major draw for regular customers. The brand has also embraced renewable energy, incorporating solar panels and other eco-friendly technologies at some locations in Japan. People who often choose Cosmo they like it for its consistent quality and thoughtful amenities.
JA-SS
JA-SS, managed by the Japan Agricultural Cooperative (JA), is a network of gas stations primarily serving rural communities. These stations are a critical resource for agricultural areas, offering affordable fuel and kerosene for farming equipment and home heating. JA-SS stations often provide additional services tailored to the needs of rural drivers, such as vehicle inspections and tire services. So if you are ever driving in rural Japan, you will see them often.
KYGNUS
KYGNUS is a smaller but well-regarded gas station brand, KYGNUS stations often have well-trained staff who assist with fuel pumping and basic vehicle checks. Although not as widespread as other major brands, KYGNUS maintains a strong presence in select regions across Japan.
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How Do You Pay at Japanese Gas Stations?
Cash Payments
Paying with cash is a straightforward option at Japanese gas stations and remains popular among many drivers. At full-service stations, simply hand the cash to the attendant after specifying your fuel type and desired amount. They will handle the rest and return any change promptly.
For self-service stations, the process involves using a machine located near the fuel pump. Start by inserting your cash into the payment terminal and selecting your fuel type and quantity. The terminal will guide you through the steps with on-screen instructions, which are often accompanied by alot of illustrations or multilingual options, including English. Any change will be dispensed automatically once your transaction is complete. Cash payments are especially useful for foreign drivers who may not have Japanese-compatible cards or mobile payment apps.
Credit and Debit Cards
Credit and debit cards are widely accepted at most Japanese gas stations, especially at major brands like ENEOS, Cosmo Oil, and apollostation. Cards such as Visa, Mastercard, and JCB are commonly accepted, although it’s always a good idea to confirm the station’s card compatibility before proceeding.
At full-service stations, hand your card to the attendant, who will handle the payment for you. For self-service stations, insert your card into the payment terminal, follow the prompts, and select your fuel type and quantity. You could tap-to-pay, some machines may require you to enter a PIN or sign for verification.
Mobile Payments / IC Cards
Mobile payment options are increasingly available at Japanese gas stations, providing a fast and convenient way to pay. Popular apps and IC cards, such as Suica, PASMO, and PayPay which works with QR, are supported at many locations. They allow for contactless payments by simply tapping your device or card against the terminal, or scanning a QR code after selecting your fuel and quantity. Additionally, most apps offer discounts or loyalty points which we recommend you make use of. Before visiting a station, check if your preferred mobile payment method is accepted.
What Additional Services Can You Find at Gas Stations in Japan?
Car Maintenance and Repairs
Many gas stations in Japan go beyond fueling, offering other services like car maintenance and repair services. Full-service stations often provide quick oil changes, tire pressure checks, and battery inspections. Many stations also handle minor repairs, such as replacing wiper blades or headlight bulbs. Station services are particularly convenient if you are busy and need car service without visiting a dedicated repair shop. In addition, stations affiliated with major brands like ENEOS or Cosmo Oil often have certified mechanics on site.
Fueling up is just the start—proper maintenance is key to keeping your vehicle in top shape. Don’t miss our Ultimate Guide to Car Maintenance in Japan for tips and advice on keeping your car Japan-friendly.
Convenience Stores and Amenities
Japanese gas stations frequently feature on-site convenience stores with a wide range of products. Lawson, 7-Eleven, or FamilyMart, offer everything from snacks and drinks to daily essentials and travel necessities. Some locations even offer local specialty goods which we definitely recommend.
Highway Rest Areas
Highway rest areas, often associated with larger gas stations on expressways, are a highlight of road travel in Japan. They are designed to provide a comfortable break for long-distance drivers and their passengers, you will often see a large amount of hefty trucks parked. Rest areas typically include multiple cafes, restaurants, and vending machines offering hot and cold meals, snacks, and beverages. Many also have scenic viewpoints, souvenir shops, and clean, well-maintained restrooms.
How Are Gas Stations in Japan Adapting to Modern Needs?
EV Charging Stations
As electric vehicles (EVs) become increasingly popular in Japan, gas stations are evolving to meet the growing demand for charging infrastructure. Many major brands, such as ENEOS and Cosmo Oil, have introduced EV charging stations at select locations, typically offer quick charging options, which gives the ability to EV drivers to power up their vehicles in a short amount of time. Some also feature ultra-fast chargers compatible with newer EV models. Charging stations are commonly found along highways and urban areas, not so much in rural Japan yet. We have covered this topic in more depth in our Hybrid vs Electric Cars in Japan: A Complete Market Guide for 2025.
Hydrogen Fuel Availability
Japan has positioned itself as a global leader in hydrogen fuel technology, and gas stations are playing a key role in supporting this transition. Hydrogen fuel stations, although less common than traditional gas stations, are steadily increasing in number, particularly in major cities and along key transportation routes. They cater to hydrogen fuel cell vehicles (FCVs), such as the Toyota Mirai, which are gaining traction for their zero-emission benefits. Brands like ENEOS have been instrumental in expanding hydrogen infrastructure, often collaborating with the government to make this alternative fuel more accessible. Drivers interested in FCVs can use online maps or apps to locate the nearest hydrogen refueling station.
Environmental Initiatives
Gas stations in Japan are actively adopting measures to reduce their environmental impact. Many stations have implemented solar panels to generate renewable energy and minimize their carbon footprint as well as releasing sustainability reports. Others are experimenting with biofuels and low-emission alternatives to traditional gasoline and diesel. Recycling programs for used oil and vehicle parts are also becoming quite common, helping to promote sustainable practices within the automotive industry. Furthermore, gas stations are increasingly offering eco-friendly products, such as reusable car accessories and environmentally safe cleaning supplies.
Japanese Driving License Test (English)
What Should Foreign Drivers Know About Using Gas Stations in Japan?
Language Support
Gas stations in Japan can be challenging for first-timers unfamiliar with the language. However, many stations, especially those in big cities or near tourist destinations, offer multilingual support. Look for stations with signage in English, which often includes instructions for fuel types and payment methods. Self-service pumps frequently have language options on their screens, making the refueling process more accessible. If you’re visiting a full-service station, the attendants may not always speak English, but they are generally helpful and may understand basic terms like “regular” or “full tank.” It’s also a good idea to learn a few key phrases, such as “Regyuraa mantan” (Regular, full tank) or “Haioku” (High-octane), it also helps a lot if you pronounce the English words in Japanese (Katakana) pronunciation.
Cultural Etiquette
Gas stations in Japan will offer excellent customer service, at full-service stations, you may notice attendants bowing to greet you or guiding your vehicle into position. A simple nod or “Arigatou” (Thank you) in return is appreciated. Patience is also important, as attendants often take extra care to provide thorough service, including cleaning your windows or offering a complimentary inspection. At self-service stations, be mindful of others waiting and follow any posted instructions. Keeping the pump area clean and organized after use is also considered courteous.
Emergency Assistance
If you encounter an issue while at a gas station, such as needing assistance with payment or an unexpected vehicle problem, most stations have staff available to help. Full-service stations are particularly reliable for on-the-spot support. In case of a more serious emergency, such as a breakdown, some stations may have connections to local towing services or nearby repair shops. For non-Japanese speakers, showing a translated message or using a translation app can be helpful in explaining the situation. Additionally, if you’re on a highway, rest areas often have dedicated assistance counters or emergency phones for immediate support.
